Software Details
The Counseling in Action software is a counseling tool designed to use internet-based technology while retaining the essential relationship between a counselor and their client. The software guides counselors in creating a viable action plan, which involves analyzing the client’s current financial situation, exploring the factors that contributed to it, considering alternatives to resolve their situation, and formulating a workable plan.
The session includes pulling a credit report and analyzing the credit score, as well as outstanding debt, including deferred credit card and student loans. This review will help clients become credit-ready for purchasing a home, car, returning to school, or starting a business.
On the other hand, the client may be dealing with an insolvency event, divorce, job loss, or high medical bills. With this tool, counselors can help their clients navigate these difficult situations and come up with a plan to move forward.
Key Functionality
Accessible over the Internet from any device
Ability to send a link to clients which will allow them to complete demographic and income and expense information prior to the session
During the session review and compare with credit report and statements
Allows counselors to take notes and collect additional information for creating open-ended questions
Integrated calculators for gathering information and making projections
Data is automatically stored to allow for easy retrieval and analysis
Integrates with most customer relationship management platforms, including ZOHO CRM, to create a complete business platform
Subscription Benefits
Assist clients in evaluating their spending habits and identify areas for financial improvement
Educate clients on credit scores to improve their creditworthiness
Analysis of monthly spending, discretionary income, debt-to-income ratio, and net worth
Assess the available options and programs for student loan repayment plans that align with the client’s financial goals and current situation
Ability to gather specific information that the counselor will require through self-directed sessions. By utilizing this approach, counselors can effectively manage their clients’ needs and improve the quality of care provided
Develop an efficient action plan to effectively alleviate debt, facilitate home ownership, and pursue academic endeavors